Contact Us

At IvoryTrail, we value clear and helpful communication with our customers. Whether you have a question before placing an order, need assistance with an existing purchase, or would like additional information about one of our products, our customer support team is here to assist you.

You may contact us regarding product information, order status, shipping, returns, refunds, damaged or incorrect items, or general questions about shopping at IvoryTrail.

Customer Support

Email: support@IvoryTrail.store
Telephone: (855) 598-1856

When contacting us about an existing order, please include your order number and the email address used to place the order whenever possible. This helps us locate your purchase and assist you more efficiently.

Business Address

IvoryTrail
204 Lawrence Ave E
North York, ON M4N 1T2
Canada

Website: IvoryTrail.store
Established: 2022

For return requests, please contact us before sending an item back so that we can provide the appropriate return instructions.

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