Terms of service

These Terms of Service govern your use of IvoryTrail.store and purchases made through our online store.

Throughout these Terms, “IvoryTrail,” “we,” “us,” and “our” refer to IvoryTrail.

By accessing our website or purchasing products from us, you agree to these Terms of Service, together with any additional policies referenced on our website.

1. Online Store Terms

You may use our website only for lawful purposes and in accordance with these Terms.

You must not use our website, products, services, or content in a manner that violates applicable laws or infringes the rights of another person or organization.

2. Product Information

We make reasonable efforts to provide accurate descriptions, photographs, dimensions, materials, specifications, and other product information.

However, product appearance may vary slightly from photographs because of lighting, photography, screen settings, manufacturing variations, or other reasonable factors.

Customers should carefully review product descriptions, dimensions, storage configurations, assembly information, and other relevant details before purchasing.

3. Prices

Prices displayed on IvoryTrail.store are subject to change where permitted by applicable law.

We reserve the right to correct typographical errors, pricing errors, product information, or other inaccuracies.

Any applicable taxes or charges will be presented during checkout where required.

4. Orders

Submitting an order does not necessarily constitute final acceptance of the order.

We reserve the right, where reasonably necessary and permitted by law, to refuse or cancel an order because of product availability, payment issues, suspected fraud, incorrect pricing, or inaccurate product information.

If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be issued.

5. Payment

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

Payment processing may be provided through third-party payment service providers and may be subject to their respective terms and privacy practices.

6. Shipping

IvoryTrail provides free worldwide shipping.

Our estimated delivery period is generally 7–10 days. Please review our Shipping Policy for additional information regarding processing, delivery estimates, tracking, and potential delays.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, with free returns provided according to our Return & Refund Policy.

Please review that policy before initiating a return.

8. Product Assembly and Use

Certain furniture products may require assembly.

Customers should follow all assembly instructions, safety guidance, weight recommendations, and intended-use instructions supplied with the product.

IvoryTrail is not responsible for damage caused by improper assembly, misuse, unauthorized modification, or failure to follow supplied instructions, except where responsibility cannot legally be excluded.

9. Intellectual Property

Unless otherwise indicated, the website design, written content, graphics, logos, branding, and other original materials appearing on IvoryTrail.store are owned by, licensed to, or lawfully used by IvoryTrail.

Such content may not be copied, reproduced, distributed, or commercially exploited without authorization where protected by applicable intellectual property laws.

10. Third-Party Services

Our website may rely on third-party providers for services such as payments, hosting, analytics, fulfillment, or other website functionality.

Use of certain third-party services may also be subject to the applicable provider's terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, IvoryTrail will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.